Once again, the call center industry is being
criticized as a tool for exploiting Filipinos,
offering them extremely much drop down wages
compared to their counterparts in the US call
center industry.
A local broadsheet reported that a local labor
group is attacking the call center industry for
providing lower wages to Filipino workers than
their counter part agents in the United States.
In a report from the Philippine Daily Inquirer,
KMU spokesperson Prestoline Suyat noted that
entry-level workers have an average salary of
15,000 Philippine pesos while their counterparts
in the United States earn as much as 40,000
Philippine pesos per month when converted to
Philippine pesos. Moreover, the Filipino call
center agents’ salary as well fall short of
19,950 pesos monthly living cost.
That is the logic! It is because it is cheaper to
outsource offshore because they can benefit from
the lower salary costs of Filipino contact center
agents than in their own original destination. If
we would demand for equal salary as that of our
counterparts in the United States, do you think those huge companies would still be interested to
invest here?
Considering that they would just
spend the same expenditure as much as what they
spend in their country or even spend much more
because of the destination leasing and the
advancement of the infrastructure if ever we
demand for it.
For starters, there is an average of 15,000
Philippine pesos a month for contact center
agents, and isn’t it a good start compared to
other jobs being offered in the Philippines? In
fact, when you say you are working as a call
center agent, you probably are being envied by
your mates who were working in other companies
that offer not even half of your salary in the
call center industry.
Yeah it’s true that we should know our worth as
well-educated country with a literacy rate of 94
percent. But do you think, in reality that our
country’s economy is much deteriorating, compared
to other third world countries, isn’t it a very
good opportunity to grab it now instead of
thinking that it is a tool for exploitation of
our workers?
Imagine how big help it has been on the
Philippine economy, and how it brought a lot of
revenues as much as billion pesos, isn’t it
enough to be called a great alternative job? The
Philippine call centers’ rage nowadays is a
strong alternative now, that should be taken with
well-handled care.
Source: http://news.inq7.net/infotech/
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